Over the past few years, social networks have evolved from platforms for communication into one of the primary sources of news. Many people learn about important events not from traditional media outlets, but through news feeds, Telegram channels, videos, and influencer posts. Information spreads instantaneously, reaching millions of users in just a few hours.

However, along with the convenience and speed of data transmission, a serious problem has emerged – the rapid growth of false information, fakes, rumors, manipulative messages, and deliberately distorted data has become an integral part of the digital space. Users daily encounter publications whose veracity is difficult to verify, and the emotional delivery often compels them to take the information at face value.

Disinformation is the dissemination of knowingly false or distorted information aimed at misleading people. Unlike an ordinary mistake, which arises from a lack of information or incorrect interpretation of facts, disinformation involves the deliberate and targeted distortion of reality. For example, a person may accidentally publish unreliable information while genuinely believing it to be true – in that case, it is a mistake. But when false information is spread intentionally for profit, manipulation of public opinion, or to incite panic, it becomes disinformation.

Today, the primary channels for spreading fakes are social networks, messengers, video hosting platforms, and various internet platforms. False information spreads particularly quickly in closed chats and groups, where users tend to trust messages received from people they know. Often, a single emotional post can garner thousands of reposts within hours and become a source of mass misinformation.

A significant role in the spread of disinformation is played by social media algorithms, whose main task is to retain user attention. These systems automatically promote posts that evoke strong emotions – such as fear, outrage, anxiety, or surprise. It is precisely this type of content that receives the most comments, likes, and reposts. As a result, sensational and provocative messages spread much faster than calm and objective materials.

From the perspective of criminal psychology, this phenomenon is of particular interest. Criminals and fraudsters actively exploit the peculiarities of human perception, understanding that emotionally charged information reduces critical thinking. The stronger a person's emotional reaction, the more likely they are to believe the message and forward it without verifying its accuracy.

Another factor contributing to trust is the authority of the source. People tend to be less skeptical of information coming from a well-known blogger, public figure, popular channel, or resource perceived as expert. At the same time, the actual competence of the source is rarely verified.

The effect of social proof also plays an important role. If a post has garnered thousands of likes, comments, and reposts, many users automatically perceive it as trustworthy. This mechanism is known as social proof.

Despite the accessibility of information, susceptibility to disinformation varies significantly among individuals. Research shows that the most frequent victims of false messages are people experiencing stress, anxiety, or emotional tension. When a person feels fear or uncertainty, their need for a quick explanation of events increases. Under such conditions, critical thinking weakens, and emotionally charged information is more readily absorbed. This is precisely why the number of fakes circulating spikes sharply during emergencies, crises, and social upheavals.

Emotional involvement also exerts a substantial influence. The more a message touches a person's feelings – fear, anger, sympathy, or outrage – the less likely they are to analyze it critically. In such situations, emotions begin to override rational assessment of facts.

From the standpoint of criminal psychology, disinformation is not merely an informational problem, but an effective instrument of criminal influence. Modern scammers actively use fakes for financial gain, access to personal data, and to manipulate people's behavior.

One of the most common methods is creating false reports about emergencies, winnings, payouts, banking transactions, or account security issues. The primary goal of such messages is to trigger a strong emotional reaction and force the person to act quickly, without taking time to verify the information.

In recent years, cases of information attacks aimed at creating panic among the population have become increasingly frequent. False reports about terrorist threats, mass unrest, technological disasters, or goods shortages can trigger a wave of anxiety and destabilize the social situation. In such cases, the target is no longer an individual but large social groups.

At first glance, fake news may seem like merely a temporary informational nuisance. However, the consequences of disinformation are far more serious, affecting both individual citizens and society as a whole. One of the most dangerous outcomes is the erosion of trust in the media and state institutions. When a person regularly encounters contradictory reports and false information, they develop a sense that objective information does not exist. As a result, distrust extends not only to dubious sources but also to official communication channels.

Disinformation also contributes to rising social tension. Provocative publications can intensify conflicts between different social groups, spread hostility, and provoke aggressive behavior. In some cases, false information triggers mass panic and public disorder.

The psychological consequences deserve special attention. Constant exposure to an information environment saturated with alarming messages intensifies feelings of uncertainty and vulnerability. A person may develop anxiety, fear, emotional exhaustion, and a sense of losing control over events. The more false information a user consumes, the harder it becomes for them to assess reality objectively and make well-considered decisions.

It is impossible to completely avoid encountering disinformation in the modern world. However, every person can significantly reduce their risk of falling victim to manipulation by following a few simple rules.

First and foremost, attention should be paid to the source of information. One should ask oneself – who is the author of the message, how reliable is this resource, and can the published information be verified through official sources? If the origin of the information raises doubts, it should be treated with caution.

It is important to avoid making decisions under the influence of strong emotions. Scammers and fake spreaders often exploit fear, outrage, or a sense of urgency to make people act impulsively. If a message triggers a powerful emotional response, it is worth pausing and attempting to assess the situation rationally.

A useful habit is to compare information from multiple independent sources. If the news is truly significant, it will generally be corroborated by various media outlets and official statements.

Another important rule is not to forward questionable content. Even if a message seems plausible, sharing it without verification can contribute to the further spread of false information. Every social media user bears a certain responsibility for the quality of the information environment they inhabit.

In conditions of information overload, critical thinking becomes a crucial tool for psychological safety. The ability to analyze information, control emotional reactions, and verify the accuracy of messages significantly reduces the risk of becoming a victim of manipulation.

A modern person cannot completely avoid the influence of the digital environment, but they can learn to navigate it safely. Responsibility for information hygiene lies not only with government agencies, journalists, and social platform owners, but also with every individual user of social networks. It is this conscious approach to information that represents one of the key conditions for personal and public security in the 21st century.

Казыбек АХМЕТОВ1

Kazbek AKHMETOV,
Psychologist, Doctoral Candidate
at Al-Farabi Kazakh National University

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